1. Acceptance and changes
By creating an account, joining a meeting or webinar as a guest, downloading our application, or otherwise using the Service, you agree to these Terms, our Privacy Policy, and our Cancellation and Refund Policy (together, the "Agreements"). If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.
We may update these Terms by posting a revised version and updating the "Last updated" date. Material changes will be communicated through the Service or by email where appropriate. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service and delete your account.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account. Guests may join sessions without an account subject to host controls and these Terms.
You may not use the Service if you are barred under applicable law or if we have suspended or terminated your access for breach.
3. Accounts and security
You must provide accurate registration information and keep credentials confidential. You are responsible for all activity under your account until you notify us of unauthorized access.
We may require email verification, multi-factor authentication, or additional checks before granting access to paid features, billing, or administrative actions.
4. Workspaces, roles, and tenant responsibility
The Service is workspace-centric. A workspace owner controls membership, roles (owner, admin, host, co-host, member, guest), meetings, webinars, recordings, billing, and retention settings for that workspace.
Workspace owners and administrators are responsible for: (a) inviting and removing members; (b) configuring security settings (waiting room, passcodes, guest access); (c) compliance with law when hosting sessions; and (d) content shared by members of their workspace.
We act as a technology provider. Except where we are the workspace owner, we do not control meeting content, participant conduct, or how hosts use recordings.
5. The Service
Conference provides browser-based and native-client access to real-time audio/video meetings, webinars, scheduling, chat, optional cloud recording, registration forms, billing, and related collaboration features. Media is processed through our self-hosted infrastructure and is not intentionally routed through unrelated third-party media relays except as disclosed in our Privacy Policy (e.g., payment processing, email delivery).
Plan entitlements (participant caps, duration limits, webinar access, recording, storage) are enforced technically and described at purchase. We may modify features, impose reasonable technical limits, or discontinue beta features with notice where practicable.
- Meetings and webinars may be subject to concurrent session limits per workspace plan.
- Recording and storage require a paid entitlement and configured storage infrastructure.
- We do not guarantee uninterrupted service, error-free operation, or compatibility with every device, browser, or network.
6. Acceptable use
You must not use the Service to violate law, infringe intellectual property, harass others, distribute malware, attempt unauthorized access, interfere with infrastructure, scrape or reverse engineer except as permitted by law, resell the Service without authorization, or transmit illegal or harmful content.
We may investigate abuse, remove content, suspend workspaces or accounts, terminate access, and report unlawful activity to authorities. Hosts must use moderation tools responsibly.
7. Recordings and host duties
When recording is enabled, participants see an in-meeting recording indicator. The platform may display a configurable consent notice. Hosts and workspace owners are solely responsible for obtaining any consent or providing any notice required by applicable law before recording participants, including in one-party or all-party consent jurisdictions.
Recorded content is stored in object storage controlled by us or our infrastructure providers. Retention, download access, and deletion are governed by plan entitlements and workspace actions. Hosts must not record where prohibited by law or without required notices.
8. Your content and licenses
"Your Content" means information, audio, video, chat, files, registration responses, profile data, and other material you or your participants submit through the Service.
You retain ownership of Your Content. You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, record (when enabled), back up, and delete Your Content solely to operate, secure, and improve the Service and as described in the Privacy Policy.
You represent that you have all rights necessary to submit Your Content and that it does not violate the Agreements or third-party rights.
9. Our intellectual property
The Service, software, branding, documentation, and underlying technology are owned by Nara Virtual or its licensors and protected by intellectual property laws. No rights are granted except as expressly stated.
Feedback may be used without restriction or compensation to improve the Service.
10. Subscriptions, billing, and taxes
Paid plans are billed through Razorpay (or another payment processor we designate) on a subscription basis unless stated otherwise. Prices, entitlements, and billing intervals are shown at checkout and in the billing area.
You authorize recurring charges until you cancel. Taxes (including GST in India where applicable) are calculated server-side and shown before payment. Business customers may provide GSTIN for B2B invoicing where supported.
Cancellation, failed renewals, upgrades, and refunds are governed by our Cancellation and Refund Policy. Downgrades or lapses may reduce entitlements and trigger storage or seat grace periods before automated pruning.
11. Privacy and data rights
Our Privacy Policy explains what personal data we process, why, retention, subprocessors, international transfers, and your rights (including export and deletion tools in account settings).
Workspace administrators may access member lists, registration data, analytics, and recordings for their workspace. Participants should review host privacy practices for sessions they join.
12. Third-party services
The Service may link to or integrate with third-party services (e.g., Google sign-in, payment processors, email providers, CDN storage). Your use of those services is subject to their terms. We are not responsible for third-party services we do not control.
13. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT RECORDINGS OR DATA WILL NEVER BE LOST (THOUGH WE USE COMMERCIALLY REASONABLE SAFEGUARDS).
You are solely responsible for decisions made based on meeting content, recordings, or analytics. The Service is not legal, medical, financial, or emergency communications advice or infrastructure.
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NARA VIRTUAL AND ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.
OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE IN ANY TWELVE (12) MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US FOR THE SERVICE IN THAT PERIOD OR (B) INR 10,000 (OR EQUIVALENT IN YOUR BILLING CURRENCY). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
15. Indemnification
You will defend, indemnify, and hold harmless Nara Virtual and its personnel from claims, damages, losses, and expenses (including reasonable legal fees) arising from: (a) Your Content; (b) your use of the Service; (c) violation of the Agreements or law; or (d) dispute between you and any participant, member, or third party in connection with a session you host.
16. Suspension and termination
We may suspend or terminate access immediately for breach, risk to the platform, non-payment, legal requirement, or prolonged inactivity, with or without notice where permitted.
You may stop using the Service at any time. Account and workspace deletion flows in settings schedule erasure after a grace period as described in the Privacy Policy. Provisions that by nature should survive (intellectual property, disclaimers, liability limits, indemnity, governing law) survive termination.
17. Governing law and disputes
These Terms are governed by the laws of the Republic of India, without regard to conflict-of-law rules.
Subject to mandatory consumer protections in your jurisdiction, disputes will be subject to the exclusive jurisdiction of courts in New Delhi, India. Before filing, parties agree to attempt good-faith resolution by contacting [email protected].
18. General
These Terms are the entire agreement regarding the Service and supersede prior understandings on the subject. If a provision is unenforceable, the remainder remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without consent; we may assign in connection with a merger or sale.
19. Contact
Questions about these Terms: [email protected]. Privacy matters: [email protected]. Operator website: https://naravirtual.in.
